Government Relations
- Legislative representation and advocacy
- Regulatory compliance
- Corporate governance
- Trademark protection
- Peer group, director and shareholder relations
- Board and delegate relations, general meetings
Risk Management
- Master Bond program
- Key person group life insurance program
- CUPP Services Ltd. (property insurance, directors' and officers', employment practices, corporate errors and omissions and general liability insurance)
- Branch security and loss prevention training
- Loss prevention strategies
- Disaster recovery and business continuity
Economics
- Economic and financial analyses, forecasts, projects and reports
- Historical economic database
- System financial statistics
- Media interviews and speaking engagements (Chief Economist)
- Publications:
- Economic Analysis of British Columbia
- Credit Union Strategist
- Weekly Economic Briefing
- Miscellaneous rate surveys, industrial activity reports, regulatory reports Corporate Information
Corporate Information
- Business library and reference services
- Website (http://infocentre.cucbc.com)
- access to online catalog, print and AV materials, system statistics and other resources
- Central Notes system newsletter, w/Fact Finder publications listings
- Electronic newsletters
- Daily News Service
- Electronic Info (bi-monthly)
- Check It Out (quarterly)
- Weekly ad clipping and custom research services
- BC credit union system archives (maintenance and access) Corporate Communications
Corporate Communications
- Public relations and publications
- Central Bulletin system and news releases Creative Services
Creative Services
- Enterprise (Canada's national credit union trade magazine)
- Credit Union Central Annual Report
- Directory of Shareholders
- Centrepoint employee newsletter
- Corporate website (www.cucbc.com)
- Client Communications:
- Writing, editing, design and production services for print, multi-media and web projects
- Conference planning and speakers programs
- BC Credit Union Trade Show
- AGM Golf Tournament
- Other special events
Credit Union Development
- Business Services & Wealth Management Services
- Planning
- Strategic analysis and planning
- Business case development
- Board and management education
- Research
- Competitive intelligence research and analysis
- Research services including policy papers
- Due diligence activities
- Performance metrics
- Member research
- Integrator services
- Implementation
- Project management and implementation
- Product and sales tool development
- Process review and redesign
- Contract management services
- Sales program development and support
- Insurance Services
- Management of strategic partnerships, CUISA and CUISA MGA (link)
- Implementation of system P&C insurance strategy
- Other
- Credit Union Innovation Awards
Operations Policies and Procedures
- BC Credit Union Operations Manual (Internet, print)
- System documents and forms (electronic, print)
- Procedures analysis
- Operational advisory services
- Operations website
- Directors' Guides
- Internal manuals and forms
Marketing and Research
- Province-wide Communications Program (www.i-switch.com)
- advertising
- performance tracking
- public relations
- tactical campaigns
- Merchandising (www.cumerchandise.ca)
- Member Referral Program
- Product development and management support
- Market and competitor intelligence
- Consumer research and custom member surveys
- Community involvement activities
- Market Smarts newsletter
- Marketing services
- Marketing and promotional plans
- Campaign tie-in materials
Human Resources
- HR consulting to credit unions:
- compensation
- Factorcomp implementation
- executive recruitment
- performance management
- employee relations
- labour relations
- Employment bulletins
- Training programs
- Credit Union Director Achievement Program (through CUSOURCE)
- Credit union employee professional development and degree programs (through CUSOURCE)
- Corporate social responsibility
